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If you discover an issue with your double glazing windows after your installation or something wrong with the work itself, you need to be covered by your FENSA-backed assurance, which is a requirement for installers to supply. You need to get in touch with the business in the first circumstances to resolve any problems. You are also covered by the Customer Rights Act 2015, which safeguards customers from flawed items or services.

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If you feel these criteria haven't been met, your installer is required to put things right. Nevertheless, it depends on the company to decide whether to fix them or provide replacements, and they will typically pick the less expensive of the 2 alternatives. FENSA likewise offers a problems procedure if you're unable to reach a resolution straight with your installer, so long as they are a member.

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The Double Glazing and Conservatory Quality Assurance Ombudsman Scheme uses a free consumer guidance line and open door to its services, while The Glazing Arbitration Scheme (TGAS officially the Glazing Ombudsman Plan) has the ability to take cases to arbitration, which intends to fix conflicts without litigating; nevertheless, this scheme is just available if your installer is a FENSA or Glass and Glazing Federation (GGF) member and you have already been through their grievances process.

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If you paid for part or all of your windows with a credit card or the windows business arranged finance on your behalf, and the sale was between 100 and 30,000, you will be covered by the Consumer Credit Act 1974, that makes your charge card company equally as responsible as the installer for any disagreements.

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This does not apply if you took out a bank loan on your own to pay for the work. Your last hope for fixing disagreements with your installer is taking them to court to obtain an order for them to compensate you. Which court you turn to depends upon the amount you're declaring if it's 10,000 or less in England and Wales or up to 3,000 in Northern Ireland, you can utilize the small claims court.

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Be conscious that court action can be pricey and may take a long time to reach a choice. Keep records of every step of your problems process, including e-mails, phone logs and other composed interaction with your installer, as well as images of any damage or malfunctioning setup, as this can all be utilized as proof to support your case.

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Double glazing is a fantastic method to keep heat inside structures in order to make them more energy effective, and their benefits are typically touted in the colder months. It's not just during winter that double glazed windows are a fantastic concept they also keep heat out throughout the summer to keep homes and workplaces cool during spells of hot weather.

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A lot of people think of making the upgrade to double glazing in autumn or winter season to enjoy the advantages. Here's why 2 panes of glass are better than one all year round, specifically throughout the summer season. Double glazing works in all weathers since it stops heat transferring from one side to the other.

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It has a double purpose so its advantages can be felt all year round, whether you want the room to stay cool or remain warm. With longer days and light evenings, you may find that your neighbours begin having later on supper celebrations and BBQs that go on late into the night.

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!? Have you ever observed the faded impact on a photograph which was placed near a window? Installing double glazed windows can limit the amount of damaging UV rays which can permeate the window into the home, minimising fading to carpets, curtains and other furnishings.

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Double glazed windows enhance security because they can be locked from the inside and the difficult glass is very hard to smash. Have a look at our windows sales brochure to discover more about double glazing and the series of styles available.

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In current architectural and interior decoration, bigger usually is much better particularly when it concerns windows and glass. Having a lot of windows or glass doors in the style of your home is not the most useful or energy-efficient thing to do because they are not well insulated. Windows and doors represent around 30% of total energy loss in a home.